I had a tree fall in my front yard and I called Richards not really knowing what to expect. I was pleasntly surprised by how knowledgeable both Richard and his staff were. They were very professionla and efficient. They even cleaned up after themselves and were well mannered. I loved how painless Christine made the experience on the phone and the cost was very reasonable. I will only call them if i have any further issues. I was very impressed by the overall experience after a potentially horrible situation. Thanks guys